How to exchange or return an item
If your purchase is not quite what you're looking for, you've got 21 days from when you received your order to have your items sent back to us for an exchange or refund.
Returns and Refunds
Items should be returned new, unused and with all tags still attached. Returns that are damaged, marked or altered will not be refunded for. Items returned after 21 days will not be refunded for.
Once your return is received and inspected, we will send you an email to notify you that we have received and accepted your returned item. Refunds will be processed within 10 business days and issued towards your original method of payment.
Late or missing refunds
If you have not received a refund after 30 days from the date we issued you a credit, please contact your bank before contacting us at firstname.lastname@example.org.
If you need to exchange an item please email us at email@example.com with your requirements.
To return your product, please mail it to:
31 Aziz Aliyev
Please e-mail us at firstname.lastname@example.org with the date the package is posted and any relevant tracking information.
Customers are responsible for postage and customs fees.
If you are shipping an item over $75, consider using certified mail, shipping insurance or a tracking number.
Depending on where you live, the time it may take for an exchange of item might vary.
Personalized items are non-returnable, non-exchangeable and non-refundable.